The Mustapick Guarantees - Ordering a handmade guitar can feel like a leap of faith, but when you commission a Mustapick guitar, you can know that it's a risk-free proposition. Your new guitar is guaranteed to satisfy. If upon receipt you feel there is some issue of workmanship or quality, you may of course return it for a full and immediate refund off all payments. For guitars that are not customized beyond what is generally marketable I offer the following additional guarantee. If you aren't completely thrilled and wish to return it for any subjective reason, then you are still welcome to do so, also for a full and immediate refund of all payments other than shipping costs. That said, I think you're gonna like it. :)